Website Maintenance

Proactively minimize downtime and ensure your website is always operating at 100%.

Keep your website running at peak performance with routine maintenance.

At Buckley Web Services, just keeping your website running isn’t considered good enough. Our team manages your software updates and other maintenance tasks to ensure your site is always equipped with the most recent upgrades and security patches.

When you leave your website maintenance in our hands, we’ll ensure that everything is operating at optimal capacity for the best user experience possible.


Provide your customers with a better user experience.

Your customers deserve an amazing user experience. We routinely test your website for speed and usability. Maximum speed performance means more robust SEO traffic and a site that actually keeps users engaged.

We also conduct functionality tests at regular intervals to ensure that your website is functioning correctly. Unlike website maintenance firms that rely solely on automated tests, our team of experts manually tests websites.


Resolve pressing website problems, quickly.

Our website maintenance packages cover troubleshooting and repair. When issues arise, we’ll work diligently to diagnose and fix the root cause. You can rest assured knowing that we are there to fix the problem with no surprise charges.

Website Maintenance Services

Who is Buckley Web Services?


Hi, I’m Jonathan Buckley, owner of Buckley Web Services. We were founded in the mid-2000s as a graphic design company called Inward Vision. For over 15 years we have proudly served businesses and governments as an American family-owned and operated business. In 2020, we relaunched as Buckley Web Services with a focus on helping small business owners keep their websites reliable and secure. We are honored to continue serving our growing number of clients!

Our mission is to help businesses and organizations succeed and serve their market. We make it easy to have your website be reliable and secure. We want to help you save time, save money, and have peace of mind so you can focus on running your business.

Trusted by Small and Mid-Size Businesses

Website Maintenance Packages

Basic

  • 30 Minutes of Website Edits
  • 6-Point Maintenance Process
  • Monthly Maintenance
  • Monthly Off-Site Backups
  • Managed Plugin Updates
  • Managed Theme Updates
  • Error Troubleshooting & Repair
  • Usability & Design Testing

no contract / cancel anytime

Standard

  • 1 Hour of Website Edits
  • 12-Point Maintenance Process
  • Biweekly Maintenance
  • Weekly Off-Site Backups
  • Managed Plugin Updates
  • Managed Theme Updates
  • Error Troubleshooting & Repair
  • Usability & Design Testing
  • Firewall Protection
  • WordPress-Specific Hardening
  • Daily Malware Scanning
  • Free Malware Removal
  • 24/7 Uptime Monitoring
  • Database Optimization
  • Speed Optimization
  • Spam Removal

no contract / cancel anytime

Premium

  • 2 Hours of Website Edits
  • 18-Point Maintenance Process
  • Weekly Maintenance
  • Daily Off-Site Backups
  • Managed Plugin Updates
  • Managed Theme Updates
  • Error Troubleshooting & Repair
  • Usability & Design Testing
  • Firewall Protection
  • WordPress-Specific Hardening
  • Daily Malware Scanning
  • Free Malware Removal
  • 24/7 Uptime Monitoring
  • Database Optimization
  • Speed Optimization
  • Spam Removal & Protection
  • Cross-Browser Testing
  • Cross-Device Testing
  • Fix Broken Links & 404 Pages
  • Email Deliverability Testing
  • Free SSL Certificate
  • First-Priority Customer Support

no contract / cancel anytime

*Website editing does not include custom feature/function development (PHP, custom plugins/themes, etc.)

The main differences between each plan are:

  • The amount of included website editing time (used to request changes to your site)
  • The interval in which website maintenance is performed (monthly, biweekly, or weekly)
  • The depth of our website maintenance process (6-point, 12-point, and 18-point)
  • Whether or not website security protection and monitoring is included

We have different website maintenance processes depending on the needs of your website.

6-point: Basic maintenance requirements including (but not limited to) software updates, file backups, basic visual testing, and site repairs.

12-point: Intermediate maintenance requirements including (but not limited to) software updates, file backups, in-depth visual testing, site repairs, security reviews, and speed testing.

18-point: Advanced maintenance requirements including (but not limited to) software updates, file backups, cross-browser/device visual testing, site repairs, security reviews, speed testing, link repair, and email deliverability testing.

Nope! Our services are offered month-to-month. You can cancel at any time by contacting us.

Absolutely, you always have full control! We do not own any aspects of your website and you can revoke our access at any time.

Yes, it’s very to easy to sign up! In most cases, all we need to get started is access to WordPress and your hosting provider.

Website edit requests are completed by the next business day in most cases. Lengthy tasks may take up to 2-5 business days to complete. We’ll let you know if a task will take us longer than usual.

Our emails are monitored 12-16 hours per day for emergencies. We start responding to emergencies as soon as possible upon receiving communication of the event.

We rarely charge extra fees! We understand that no one likes unexpected charges.

There are two scenarios where you will be subject to extra charges from us:

  • You exceed your monthly allotment of website editing time (we will quote you before starting work that would require additional billing)
  • A website repair is expected to take longer than 5 hours to complete (rare)

Maintaining a website takes expertise. Buckley Web Services gives your company access to an affordable team of website maintenance specialists.

Why neglect your website when it is one of the most important representations of your business? Your site serves your business around the clock, so it’s important to have the team and systems in place to keep it online at all times.

At Buckley Web Services, our mix of best-in-class automated monitoring combined with hands-on troubleshooting ensures that nothing is overlooked. Our packages ensure that your website stays running at optimal capacity around the clock to support your business interests.

We are there when things go wrong. So, if you do have a problem, we take care of it right away. You can rest assured knowing that our responsive USA-based team will address the issue before it damages your business.